About Me

Leading Human-Centered
AI at Scale

A visionary, human-centered digital product and design leader with a global background and a strong consulting foundation. Born in India, educated in Milan, professionally shaped in Germany — now leading and building in the United States.

Shailly Gadhiya — UX Designer

Born in India, educated in Milan, Italy, and professionally shaped through consulting in Germany, I now lead and build in the United States. This international journey gives me a systems-level perspective on design, leadership, and transformation across cultures and markets.

I bring 5+ years of product experience, including building practices, managing teams, and leading strategic discovery for enterprise organisations such as Accenture, ADAC, MAN (E-commerce), Audi (myAudi), and Bosch Rexroth.

I'm known as a firestarter — someone who activates teams, builds momentum, and turns complexity into clear, actionable strategy. Design thinking and Lean-Agile ways of working are core to how I operate, not process theater.

My experience spans mobile, web, SaaS, platforms, marketplaces, embedded and ambient systems, across B2B, B2C, and B2B2C environments. I'm comfortable charting direction, experimenting to find signal, and aligning cross-functional teams to deliver measurable impact.

At my core, I design products, teams, and cultures that scale — balancing business outcomes, technical feasibility, and deeply human needs.

Experience

Where I've built & led

Nov 2021 — Nov 2025
UX Lead / UX Architect
Accenture Song — Hamburg, Germany
Led end-to-end design across three major engagements — myAudi 3.0 (conversational & service experiences across web, mobile, and agentic surfaces), MAN e-commerce (user-centred insights driving B2B/B2C product decisions), and Design Metrics (UX benchmarking against competitors to make design measurable and drive UX culture). Validated decisions through analytics and experimentation, driving a 13.5% increase in customer engagement.
May 2020 — Jul 2021
UX / Product Designer
Matchplat Srl — Bergamo, Italy
Designed AI- and IoT-enabled digital platforms, transforming physical retail into connected digital ecosystems. Prototyped product concepts in Figma using iterative feedback loops, collaborating across multidisciplinary teams on automation, analytics, and conversational interfaces.
Jan 2020 — Jun 2020
UX & UI Designer
Enterprise SPA — Milan, Italy
Designed e-commerce platforms for retail banking clients. Focused on filters, interactions, and UI patterns for simple, intuitive web experiences across breakpoints.
Jan 2019 — Jul 2019
UX Design Intern
Fifth Beat — Milan, Italy
Assisted senior designers in user research for Silversea Cruises. Translated insights into improved digital touchpoints — covering information architecture, navigation, and responsive UI across breakpoints.
2017 — 2019
MSc in Digital & Interaction Design
Milan, Italy
Built a strong foundation in systems thinking, interaction design, and human-centred research methodologies.
Let's Connect

Want to work together?

Whether it's a new product, a team challenge, or just a conversation about design — I'm always happy to connect.

✉ Get in Touch ↓ Download CV